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Service Requests

We've partnered with Block by Block to provide cleaning and hospitality services within the Jack London district on a daily basis. Call us at (510) 363-0989 or complete the form below to request services from our Ambassador team.

Graffiti Removal Consent: If this is your first time requesting graffiti remove, please fill out the form linked here and return it to our operations manager: 

graffiti removal consent form

See if you fall inside the Jack London Improvement District boundaries: 

jlid map

Need an escort? Call (510) 363-0989 to request a safety escort.

Need to contact our hospitality hotline? Call (510) 414-5588

City of Oakland Resources

311: to report infrastructure emergencies like downed trees, sewage overflow, or street signal outages dial 311 or call (510) 615-5566. For non-emergency situations like illegal dumping, report online:

 report to 311

City of Oakland/OPD: For information about the City of Oakland's Public Safety & Emergency Services, including how to report a crime: 


Service Request Form

Please use the below information or form to request cleaning services or quality of life issues.

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